Welcome to DocAI Health (Entreprise, we, our, ou us).
DocAI Health provides AI-generated health guidance and related digital services. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using DocAI Health, you agree to the terms outlined in this Privacy Policy.
1 Introduction
This policy applies to all users of DocAI Health, including visitors to our website and users of our mobile applications and AI-powered services.
2 Information We Collect
A. Personal Information
We may collect:
- Full name
- Adresse e-mail
- Date of birth
- Language preference
- Account login credentials
If applicable:
- Payment information (processed securely through third-party providers)
B. Health-Related Information
When you use our services, we may collect:
- Symptoms you describe
- Health history you voluntarily provide
- Medication information
- Consultation interactions with the AI
This information is used solely to provide AI-generated guidance.
C. Technical Data
We automatically collect:
- IP address
- Device type
- Browser type
- Operating system
- Usage analytics
- Cookies and tracking data
3 How We Use Your Information
We use your information to:
- Provide AI health guidance
- Improve our AI systems
- Maintain and secure the platform
- Personalize your experience
- Respond to customer support requests
- Comply with legal obligations
We do not sell your personal health information.
4 Data Security
DocAI Health implements industry-standard security measures including:
- End-to-end encryption
- Secure cloud infrastructure
- Access control restrictions
- Continuous security monitoring
While we take reasonable steps to protect your data, no system can guarantee 100% security.
5 Data Sharing & Disclosure
We may share information:
- With trusted service providers (hosting, analytics, payment processors)
- When required by law
- To protect our rights and safety
We do not sell personal or medical data to third parties.
6 International Users
DocAI Health is available globally in 147 languages.
By using our services, you acknowledge that your data may be processed in jurisdictions outside your country of residence. We implement safeguards to protect international data transfers where required.
8 Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Withdraw consent
- Request data portability
To exercise these rights, contact us at:
9 Children's Privacy
DocAI Health is not intended for children under the age of 13 (or applicable local minimum age). We do not knowingly collect personal data from children without parental consent.
10 Medical Disclaimer
DocAI Health provides AI-generated health guidance for informational purposes only and does not replace licensed medical professionals.
In case of emergency, contact local emergency services immediately.
11 Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
12 Contactez-nous
If you have questions about this Privacy Policy, please contact: